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Wednesday, May 05, 2010

Talking, Listening, Learning

This post by Wally Bock reminds me of one of my all-time favorite and most productive topics for an office retreat: Where are we screwing up?

In many cases, you be surprised at what crawls out of the closet. If nothing does, that's also an indication of a problem.

2 comments:

  1. Thanks for the pointer, Michael. I love your question and I know from experience that it can yield some fascinating responses. A variant of it, that encourages more of an individual perspective is: "What would you like to be different?"

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  2. Wally,

    That's a very good question to draw out individual concerns. Its flip-side, "What do you don't want changed?" is also helpful.

    Michael

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