- If you are not going to be pleasant then you'd better be ultra-competent.
- If you think you have all of the answers that is a sign that you do not have all of the answers.
- Before you hammer a change through the organization, use the hammer on your ego and listen to more people.
- Beware of simple explanations for human behavior. Beware of the complicated ones too.
- At least once a week, have coffee or lunch with someone who is not in your usual circle.
- Contacts are nice, but relationships are better.
- Be forgiving but also be alert.
- People need to be studied in order to be understood and the knowledge which is obtained may have a short expiration date.
- Evaluate your work for its effectiveness today and for how you are likely to regard it ten years from now.
- You can focus on some subjects only by not focusing on them.
- Organizations don't make decisions. People do.
- A major decision that may be slept on, should be slept on.
- Keep track of your organization's history. It is not a "nice to know' but a "need to know."
Commentary by management consultant Michael Wade on Leadership, Ethics, Management, and Life
Pages
▼
That last point is so important! (They all are, really.) It's amazing how difficult it is to step into a leadership role at an organization where no one has kept track of past decisions, lessons learned or even "tribal knowledge" over the years.
ReplyDeleteCincyCat,
ReplyDeleteI believe that is one of the most overlooked responsibilities in organizations.
Michael
Great points, Michael.
ReplyDeleteI am amazed by the number of "important" decisions arrived at and delivered instantly to meet a truly fictional deadline, only to be modified within a day or two (or worse, left unmodified for fear of waffling).
There is usually time to sleep on an important decision.
Kurt,
ReplyDeleteThanks.
I think that Sam Rayburn was onto something when he said that "The three most important words in the world are 'Wait a minute.'"
Michael