Bureaucracy Lives

 "Can an appointment be made with the doctor prior to having the medical records?"

"No, you must have your medical records from the hospital before setting the appointment."

"Can't the specialist directly obtain the medical records from the hospital?"

"No, the patient will have to do so, and then an appointment can be set."

"Will it make a difference if the specialist and the hospital are in the same medical group?"

"Sometimes, but not in these types of medical cases."

"Aargh."