tag:blogger.com,1999:blog-20242261.post8398215912426331431..comments2024-02-29T16:31:27.020-07:00Comments on Execupundit.com: Above and BeyondUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-20242261.post-4278368064791790552009-05-06T07:58:00.000-07:002009-05-06T07:58:00.000-07:00DarkoV,
I think a whole lot of people share your ...DarkoV,<br /><br />I think a whole lot of people share your hope that Amtrak's performance will some day match our image of rail travel.Michael Wadehttps://www.blogger.com/profile/08762773757535724585noreply@blogger.comtag:blogger.com,1999:blog-20242261.post-68206631635557025172009-05-06T06:32:00.000-07:002009-05-06T06:32:00.000-07:00All too very true.
My wife and I are very big supp...All too very true.<br />My wife and I are very big supporters of rail travel.<br />Well, the <B>idea</B> of rail travel. Our recent dealings with Amtrak and a simple thing like changing reservations led us to believe, once again, that perhaps the idea of rail travel, at least on the East Coast, is still an idea.<br />IMHO, with all types of travel, customer service is the oil that prevents the wheels of movement form seizing. Southwest Airlines is the perfect example of non-seizement. Amtrak is the perfect example of...well, of a company that isn't Southwest.<br />If Joe Biden does ANYTHING of significance while carrying out his VP duties, I hope it's to promote the idea of customer service at Amtrak as the main reason that Amtrak will survive.<br />As you so eloquently put it, getting to a level where something is "being done that didn't have to be done."<br /><br />And, in these tough economic times, what sanely run company would <B>not</B> strive for this philosophy?DarkoVhttps://www.blogger.com/profile/11572734667248592785noreply@blogger.com