Pages

Friday, August 11, 2006

Security Regarding The Tipsy

The CSO site has an interesting post on how resorts handle tipsy guests. An excerpt:

Celebrities pose an added challenge. In such cases, says Barnes, it's best to involve one of the celebrity's friends.


"They'll respond more to the person that's their friend than [to] a manager or security person." For convention guests, he advises contacting the meeting planner to help intervene. "A lot of the time, the guest's job could be on the line," he says.

In a worst-case scenario, in which an inebriated guest has assaulted someone or damaged property, security immediately gets the person out of the area through a back way (a fire exit for example). "You don't want to throw the cuffs on them and arrest them [in the bar area]; you grab them carefully and get them out of sight of the public. Their pride kicks in if it's in public view, and they'll try to fight you," says Barnes. In cases like this, local law enforcement should be summoned.

Barnes says that security at Kiawah intervenes in situations involving drunken patrons perhaps 2 dozen times a year, with just two or three of those incidents resulting in arrest or detainment. Those most likely to be unruly? "Insurance groups and lawyers tend to be the worst," he says.

No comments:

Post a Comment