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Monday, September 09, 2013

Organizational Drift


Find a department or division and ask yourself these questions. Over time, is it likely that the organization will:

  1. Shrink?
  2. Work itself out of a job and disband?
  3. Become less bureaucratic?
  4. Simplify the jobs of its supervisors?
  5. Improve customer service?
  6. Streamline internal coordination?
  7. Reduce the number of turf wars?

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