No Excuses

We don't want to hear:

• "It could have been worse."
• "We were misunderstood."
• "The dog ate my homework."
• "It was harder than we thought it would be."
• "You're going to like this result even more."
• "The contractors got it wrong."
• "We didn't have enough time."
• "We didn't have enough resources."
• "We didn't get enough support."
• "We inherited this mess."
• "Another department was supposed to handle it."
• "We came close to the goal."
• "The maps were off."
• "We'll do better next time."
• "My staff screwed up."
• "We worked really hard."