- Have limited recruitment so the talent pool is small and inadequate.
- Rush through hiring decisions.
- Don't consider the changing demands of various jobs.
- Cram 80 percent or more of the job under "other duties as assigned."
- Don't train the supervisors.
- Use a buddy system in lieu of training so the virtues and flaws can be passed on.
- Tolerate bullies if their numbers look good.
- Promote the office politicians.
- Don't go and see.
- Regard leadership as a privileged caste.
- Don't worry about doing what you say you will do.
- Wink at prejudice.
- Deny but use quotas.
- Use measurements which are obsolete and unchangeable by the time you get them.
- Foster disruption via frequent reorganizations.
- Let plaintiff attorneys know that you'll settle all cases regardless of merit.
- Punish the bearers of bad news.
- Hoard information.
- Hammer change through from the top on down.
- Squander your credibility.
- Don't fight to keep good people.
- Let turf trump mission.
- Regard dissent as disloyalty.
- Embrace exotic management techniques and ignore the basics.
- Downplay any sense of urgency.
- Fire frequently or fire never.
- Put a lot of employment at will language in the employee handbook.
- Adopt zero tolerance policies.
- Consider people to be replaceable.
- Take plenty of superficial actions.
- Regard humility as a weakness.
- Don't let people know how they are doing unless they do something wrong.
- Set a lot of goals.
- Start bold programs and then let them die from neglect.
- Don't keep up your skills.
- Have an extensive vocabulary of weasel words.
- Avoid confrontation.
- Rely on heavily-filtered sources of information.
- Dine out on past achievements.
- Reward crisis resolution more than crisis prevention.
- Consider few options when making decisions.
- Let sarcasm be your second language.
- Avoid benevolence.
- Seek rapid agreement.
- Make being right a higher priority than doing right.
Commentary by management consultant Michael Wade on Leadership, Ethics, Management, and Life
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