The Surface Issue and the Real Issue

It can be very tempting to deal with a surface issue - one that everyone acknowledges and which appears to be pressing - while the real issue lurks beneath the surface.

This is understandable. People are busy and attempts to look beneath the surface are easily scorned.

A key to effective leadership, however, is identifying the real issue and building alliances so it can be effectively resolved. That usually takes courage, time, and hard work.

And a willingness to start.