Wednesday, May 02, 2007

Customer Service Update

Lileks writes an open letter to his formerly favorite ice cream company, which has discontinued its carb-free ice cream. An excerpt:

I always worried you'd snatch it away. That's what you people do, with your limited-time-only chipotle-bacon-burgers-on-pita-paninis and your three-decker Steak Crunchitas. You give us something and you make us love it and you snatch it away. Maybe it'll be like the Shamrock Shake, we think. Maybe it'll come back! But I always knew you'd yank Carb Promise when the Atkins diet died, and last week I learned that you'd discontinued the brand.

Do you know what this means? I don't eat sugar. So you've taken away ice cream from my life. Entirely. And don't tell me "it's the cows." I've met cows. They lack the intellectual capacity to make such decisions.

[You'll have to sort through Lilek's Quirk columns to find the rest. The Star-Tribune has put up a screen.]

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