As mentioned, trust is under discussed in most organizations. Instead it should be first and foremost on a company’s agenda. In order to create engaged and empowered employees, trust is essential. Vineet Nayar talks about encouraging trust through transparency, in his book 'Employees First, Customers Second'. When transparency is encouraged in communication and information sharing, an environment of trust is created.
This is a great list. How about adding "compassion"?
ReplyDeleteMary Jo,
ReplyDeleteThanks. Compassion and caring would be strong additions. Respect is another contender.
Michael
As mentioned, trust is under discussed in most organizations. Instead it should be first and foremost on a company’s agenda. In order to create engaged and empowered employees, trust is essential. Vineet Nayar talks about encouraging trust through transparency, in his book 'Employees First, Customers Second'. When transparency is encouraged in communication and information sharing, an environment of trust is created.
ReplyDelete