Monday, May 21, 2012

Advice via Drive-Through Window



I could have given them a quick answer but they might not have trusted that. They wanted to make sure that I'd made sure and so it was important to go through a process. This was not simply for show because my fast answers are not always the right ones and the process helps me think matters through. Sometimes the result is close to my initial reaction and yet often there is a twist that elevates the caliber of the solution. Minor issues may be spotted that are not-so-minor if certain circumstances arise.

That's why we don't have drive-through windows for medical exams or management consulting.

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