"He (or she) does not suffer fools gladly."
That is often said as a compliment and yet there are many jobs in which that precise skill is prized if not required. Someone is needed to pour oil on the troubled waters and soothe the feelings of those who may be inclined to find insult. Over time, talented managers acquire these exotic abilities:
- Facing down bullies.
- Seeing if complainers have a point.
- Spotting the unsaid.
- Sensing the atmosphere.
- Suffering fools gladly.
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