Tuesday, August 25, 2020

Tin Ear

"You have described a sensitive situation in which the facts are unclear. What did you do?"

"I wrote them a letter."

"Did you consider going to see them and discussing what had happened?"

"No. I figured that would make matters worse. That's why I decided to send a letter."

"You ruled out discussing the problem over the phone?"

"Oh, yes. That would have made matters worse."

"How successful was the letter?"

"It made matters worse."

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