There are disturbing reports that many young people are so immersed in text messages, Twitter, and email that they have not developed conversational skills.
You remember conversation, that old-fashioned ritual where you listen to the other person and that person listens to you and, if the two of you disagree, both of you may listen more carefully to understand the other person's point of view. You might even find that you agree on some things.
Well, if people are not keen on conversation, then their ability to handle disagreements will be even more limited. If you want some samples, go to Twitter and read the comments on any political tweet.
Based on that, I'd say that young people are not the only ones who may have limited conversational skills.
We make the technology and then it makes us.