Saturday, May 19, 2018

Diversity Training at Starbucks

[Photo by Mike Kenneally at Unsplash]

Writing in The Weekly Standard, Andrew Ferguson casts a skeptical eye on the much-publicized diversity training at Starbucks.

As a former EEO officer who has advised - and continues to advise - organizations on diversity as well as leadership/ethics issues, I agree with his skepticism. The most questionable diversity programs are ideologically-driven. Such programs often leave the attendees more divided than they were when they walked in the door while achieving little that is positive.

The Starbucks approach, while probably well-intended, has the early warning signs of an ideological slant beneath the warm glow of public relations gloss. It may well produce more problems than it solves.

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