Let us examine a scenario.
The executives and managers are capable but even the excellent ones are not always so. Some may lack the skill to foster positive relationships in particular situations. When that is the case, a troubled relationship between two or more people becomes a separate entity with a life of its own. That separate entity can be an influential but invisible presence.
Mix in a system with its rewards and punishments and, recognizing that the unintended rewards and punishments may be as influential as the intentional ones, try to identify what has been hidden. Once all of those influences are on the table, then another potent factor - culture - must be considered.
I am studying that mixture in my "laboratory" right now.
The eventual solution might be simple but discovering it is not.
Now where did I put my microscope?
[Photo by Louis Reed at Unsplash]