Friday, May 15, 2020

The "Heads Up" and "By the Way" Moments

black rolling chairs beside brown table

I learn a great deal from my coaching clients, most of whom now only work in their offices one day a week. 

A pattern that has emerged is that while people are usually getting more work done at home due to fewer interruptions, they have also noticed an odd gap in the flow of information.

I call this missed information the "Heads Up and By the Way Moments" - those brief exchanges where minor but important information is given - and I recommend that people keep track of those potentially important items so they can be passed along, especially when people meet back in the office. [The sensitivity of some subjects may make them poor candidates for email.] 

Brief conversations are best. Although seemingly minor, the value of the information eventually can be so great that it is unwise to let these items fall prey to "out of sight, out of mind."

[Photo by Drew Beamer at Unsplash]

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