"Why . . . do boards tend to spend hours debating small issues while large ones sail by comparatively unexamined? Why do groups of competent and assertive individuals allow themselves to be held hostage by the loudest or most insistent board member? Why do boards spend hours making decisions that they then forget they made or that go unrecorded or, if recorded, are difficult to locate? . . . Why are boards of effective individuals so often ineffective groups?"
- John and Miriam Carver in The Policy Governance Model and the Role of the Board Member