Saturday, January 08, 2022


Many years ago I told a large group of Human Resources professionals that they seemed to have three main roles: consultant, clerk, and cop. 

I urged them to reduce the cop role while increasing the consultant one. 

Areas of emphasis will change, of course, depending upon circumstances but you'll generally want to lean in the direction which provides the greatest overall effectiveness.

What is your primary role? What are the secondary ones?

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