Saturday, July 02, 2022

Study the Missing


An often overlooked part of any management review is noticing what was not done and what is not present.

Hard to spot, right? Omissions can be silent and, of course, invisible. But the more you train yourself to look for what is missing, what was unsaid, which subjects were shunted into a far corner, the easier it gets.

[Photo by Sander Sammy at Unsplash]


Dan in Philly said...

In my profession, we have to ask the question if something is wrong, how would we know? It's easy to spot a mistake that has been made, usually sticks out like a sore thumb. But what about something that wasn't done that should have been?

Michael Wade said...


Excellent question. I also see cases where much is made of resolving a crisis and next to no attention is paid to how the crisis came about.


Ray Visotski said...

The concept is foreign to me as I work with a company that sets a variety of goals/rewards, never mentioned or acted on again. Decisions are made on changes of course, but nothing is ever officially written down so there is always plausible deniability by those that can’t do their job (leadership). The icing on the cake is that we will spend thousands of dollars to bring in well known speakers, take a plethora of pictures for social media the day of the presentation ( see how good we are?) and then never mention the speaker’s name or message again. Question any of these points and you are labeled a “chronic complainer” There are those that find a way to enjoy and take shelter in the chaos of the free for all, those that quickly leave and those like me, who love what we do, put up with it while constantly and quietly looking for a better situation. Thanks for letting me share.

Michael Wade said...


Your note is a reminder to a legion of people that their workplace could be worse. I believe that when you are in such an environment, the best solution is to adopt the most positive attitude, do good work, and then, when the opportunity arises, flee.

Good luck and best wishes,