Check out:
- Caliber of leadership and management.
- Values.
- Levels of experience.
- Staffing and turnover.
- Budget.
- NETMA [Nobody ever tells me anything]
- Reorganizations.
- Upward mobility.
- Key definitions.
- Coordination.
- Customers.
- Human resources management, caliber of.
- Customer service, internal and external.
- Equal opportunity/labor relations.
- Organizational history.
- Similarly situated incidents and practices.
- Past, current, and impending crises.
- What is assumed.
- What is left out.
- What is rewarded in fact as well as intentionally rewarded.
- Policies, both written and unwritten.
- Priorities.
- Complaints.
- Litigation.
- Government compliance.
- What is usually ignored.
- What is feared.
- What is on the near horizon.
- Deadlines achieved and yet to be achieved.
- Reputations.
- Anything that is untouchable.
- Silos.
- Allies and outside vendors.
- Competition.
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