Friday, January 26, 2007

Recipe for Conflict

  • Make sure that the lines of authority overlap so people will dispute over turf.

  • Refrain from establishing systems and procedures. Use fear of bureaucracy to create anarchy and confusion.

  • Impose no penalties if people violate the rules.

  • When conflict arises, ascribe it to personalities and not to systems. That way, you can be assured that the disputes will continue.

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