Commentary by Michael Wade on Leadership, Ethics, Management, and Life
Wednesday, November 14, 2012
Between a Rock and ....
Some time ago…..twenty years or so, I answered the funeral home phone and it was a woman calling us to request our services for her mother who had died. I started to say “I am sorry for your loss”, but was cut off abruptly with, “You are not sorry…you didn’t know my mother and you are happy you are getting the business”
Read the rest of A Simple, Village Undertaker here.