Monday, November 25, 2013

Tips for Achieving and Maintaining Credibility

  • Do what you say you will do.
  • Follow-up on matters.
  • If you cannot fulfill a commitment, immediately notify the other person and explain why.
  • Don't parse words.
  • Show that you care.
  • Avoid insincerity.
  • Avoid overstatements.
  • Check the facts.
  • Be methodical and objective.
  • Don't blame others for your mistakes.
  • Consider the appearance of your conduct.
  • Don't underestimate the cost of weasel-like behavior.
  • Consider The Golden Rule.
  • Don't claim that others have done worse things.
  • Avoid convoluted explanations.
  • Be honest with others and with yourself.
  • Be able to give a candid description of your motives in one sentence. If that makes you uncomfortable, consider why.
  • Don't think you can talk your way out of a credibility gap.


LA Grant said...

I have to keep it simple (I'm that kind of guy), and almost all of this can be distilled to:

Say what you mean; Do what you say; Follow through.

Michael Wade said...


Those are good and easier to remember.