Some generalizations to string together the specific examples. Bits of humor. Many reminders of things they learned years ago but have forgotten. A few new guidelines along with several items which may jar their assumptions - at least they did mine - and spark new practices. Much listening because each class has far more instructors than the person in the front of the room. The goal, as always, is simple: Give them practical information which is easy to understand and which can be put to immediate use.
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