Quirks of Decision-Making
- When a decision must be made immediately, usually it doesn't have to be made immediately.
- When a matter is so sensitive that top management wants it resolved promptly, that is exactly the time to make sure it receives calm and thorough deliberation.
- When everyone agrees on a course of action, it is as if cotton has been wrapped around the alarm bells.
- When people throw stones at a decision that did not work out well, they assume there is no way that sitting tight could have produced a worse situation. Often, they are wrong.