It can be very tempting to deal with a surface issue - one that everyone acknowledges and which appears to be pressing - while the real issue lurks beneath the surface.
This is understandable. People are busy and attempts to look beneath the surface are easily scorned.
A key to effective leadership, however, is identifying the real issue and building alliances so it can be effectively resolved. That usually takes courage, time, and hard work.
And a willingness to start.
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