Thursday, November 21, 2019

What Seems to Be an Increasingly Popular Question

A question that seems to be increasingly popular in some corporate board rooms: 

"What can we do to alienate most of our customers?"


Vince Dunn said...

Unfortunately, this concept is not limited to the external client. More and more COR departments especially HR - come up with policies and procedures that work for them but not for the line managers and employees.

Michael Wade said...


Excellent point. I cringe at the way technology has been used for the convenience of HR but certainly not for that of job applicants.