Monday, January 13, 2020
Have Two Exit Interviews
Organizations that conduct exit interviews usually do so just before or right after a person leaves an organization.
I understand the timing. People scatter to the winds and if there is anything urgent that needs to be corrected, you want to catch it as soon as possible.
The drawback is the person is busy, perspective is skewed, and there may be a tendency to say whatever the interviewer wants to hear.
That's why I suggest conducting a second exit interview three or four months after the person has left. If it simply repeats what the first interview noted, fine. There is a chance, however, that you'll get insights produced by some time away from the organization.
Posted by Michael Wade at 4:30 AM