Monday, November 16, 2020

Henny Youngman Management

The great comedian Henny Youngman once joked that when he said he couldn't afford an operation, his doctor offered to touch up his x-rays.

Many managers resemble the doctor. Rather than directly addressing a problem, they "touch up the x-rays" so they can pretend that the matter either doesn't exist or that it has been resolved.

The question for any major action: "Does this stand a reasonable chance of genuine progress or is it touching up the x-rays?"

1 comment:

Unknown said...

Excellent point. Sadly, we get in the habit of going through the motions to the extent that sometimes we are touching up the x-rays with the sincerest of belief that we're actually performing brain surgery. Thanks for pointing up this excellent commentary.