"That's what I faced. Do you want to know how I solved it?"
"Yes."
"First, let me tell you about the organizations that tried different approaches."
"That's okay, just tell me . . . ."
"There were several in Europe, one in Asia, and four in the United States."
[Two hours later.]
"I studied their examples and, after some heated arguments with my team, decided their situations were not applicable."
"What did you do?"
"My strategy was similar to the one used by the Germans and completely the opposite to those used by the Japanese firm."
"And that was?"
[Two more hours later.]
"You might say my plan comes down to three words: innovation, insight, and review. I suppose I could have said that at the start, but I figured you would want the big picture. Wait, where are you going?"
[Sound of door closing.]
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