They call at all hours with a thousand problems, and our satellites fix their locations to the square foot while our operators try to help them or put them in touch with specialists who can. They call because they've fallen and can't stand up, because they're alone and choking on their food, because they've been abandoned by their mates, because they smell gas, because their babies won't nurse, because they've forgotten how many pills they've swallowed, and sometimes because they're afraid that we're not here and crave reassurance in case they need us later. It's a costly service - sixty dollars a month for the Palladium Global Access package, not including the optional Active Angel Plan, which remotely coaches users through more than six hundred common Life Challenges, from administering infant CPR to negotiating the purchase of a home - and clients deserve to know we're at our stations even when the skies are fair and blue.
- From The Unbinding by Walter Kirn
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