Monday, July 27, 2015

Booster Shot



Tomorrow I will be teaching "How to Make Presentations to Councils and Boards." That is unusual. Most of my recent classes have been on supervision although communication skills are a close second.

It can be difficult to predict the popularity of topics. Supervision may become a mainstay subject since new supervisors are always in the pipeline and even the senior ones need refreshers. I've had people in class who last attended a workshop on supervision around 30 years ago. Many, of course, were never formally trained. One day they were told, "Congratulations! You're a supervisor."

That's why it is not rare to hear a senior supervisor exclaim, "I wish I'd had this class when I started in this job."

All of which causes me to wonder about how much time they spent fretting over, and trying to craft a solution for, some problem which could have been prevented or quickly resolved.

Which leads to another observation: 

The best organizations train

The worst organizations neglect.

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