Despite deep dedication to the mission and a profound attachment to the performance of fine work, despite the wild schedules and the fact that everyone is busy and there are days when maintaining basic courtesy may be a challenge, despite a personal aversion to whining, despite appreciation for all of the good things that happen and the blessings of even having a job - despite all of those things - even the most devoted team member likes to hear an occasional, "Thank you. You make a real difference around here."
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