Saturday, May 21, 2016

21 Reminders for Supervisors

  1. Remember that there is no such thing as a minor word or gesture.
  2. Don't violate discrimination laws but don't treat everyone the same.
  3. Give yourself time to think.
  4. Even firefighters don't spend most of their time putting out fires.
  5. Don't forget to thank people.
  6. Recognize that the atmosphere changes whenever you walk into the room.
  7. Strive to reduce the number of surprises for both you and for your employees.
  8. If the subject is sensitive, call or meet with the person. Don't send an email.
  9. Keep developing your skills and the skills of others.
  10. Set an example and talk about core values.
  11. If you make a mistake, admit it.
  12. Beware of taking undue credit.
  13. Use "we" more than "I" and let your conduct reflect that attitude.
  14. Be more wary of rapid agreement than of dissent.
  15. Take the time to hire good people.
  16. Coordinate severe discipline with Human Resources. Do so early.
  17. Don't tolerate cruelty or rudeness.
  18. Keep a constant eye on what's being rewarded.
  19. Don't manage your time. Invest it.
  20. Cut through the jungle of bureaucracy..
  21. Be benevolent and effective. You can be both.

[Click here for information on Michael Wade's online classes.]

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