- Preparing for the call.
- Waiting for the call.
- Wondering why the call hasn't been made.
- Wondering if you should make the call.
- Trying to work on other items while anticipating the call.
- Adjusting your schedule so you can take the call.
- Being called into an important meeting.
- Missing the call.
- Calling back and leaving a message.
- Items 1 through 6 above.
- Receiving the call.
- Analyzing the call.
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