At a quarter to nine, just before going off work, Dillon went down to reception to check the staff roster for tomorrow. Two of the six women who came in to make breakfasts were reporting sick, so room service would be short-staffed in the morning. He told Eileen, the clerk on the front desk, to ask Duffy to ring around and see if he could find replacements. But it would be a wasted exercise. He then went down the hall and had a word with Collis, the banquet manager.
- From Lies of Silence by Brian Moore