"What did you tell them?"
"I told them we wanted to hear the truth and that they should be absolutely candid about any problems that are facing us either now or in the near future."
"Did they believe you?"
"I hope so because they will be crucial players in turning the place around."
"Would you say they were open?"
"They talked quite a bit."
"But were they open?"
"I'm not sure. One conversation isn't enough. We need to earn their trust."