Thursday, April 06, 2006

Beyond the Horizon

The Wilson Quarterly examines futurism and its limits:

Simply being more attuned to the world around you is one of the best insurance policies against a surprise-filled future. Karl Weick, a professor of organizational behavior and psychology at the University of Michigan, has studied organizations that do a good job of “managing the unexpected” and found that they share a number of traits that have little to do with traditional notions of futures research. These “highly reliable organizations,” as he calls them, focus on failures and learn from them, do not simplify the complex, are hyperaware of their operations and surroundings, build in resilience to keep errors from cascading out of control, and distribute decision-making down and around, making sure that experts get heard, not just the boss. These characteristics make an organization “mindful” and better able to detect surprises when they are new, small, and insignificant—before they become five-alarm fires.

Click here for the rest.

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