How to Get Out of Touch

• Let your associates filter all of the people and memos that get near your desk.
• To the greatest degree possible, use tightly controlled meetings as the sole venue for contact with lower level employees.
• Pop in on farewell ceremonies for no more than 15 minutes of chit chat and only attend events for white collar employees.
• Be better known by community movers and shakers than by the employees in the adjoining department.
• Revise the organization chart every eight months.
• Be more interested in preventing a union than in addressing the issues that may create a union.
• Exile or fire independent thinkers.
• Schedule, then cancel, feedback meetings.
• Scoff at employee attitude surveys.
• Regard complaints as a sign of disloyalty.
• Always travel with a retinue of the ambitious and the compliant.