Thursday, September 20, 2012

E-Mail Sensitivity/Paranoia: The Checklist



  1. What do you hope to achieve?
  2. Should this subject be addressed via e-mail? E-mail is not for sensitive subjects.
  3. Are you so upset that you shouldn't be near a computer? Don't e-mail when angry.
  4. Are you sending it to the right person?
  5. Have you carefully reviewed the prime area for spelling mistakes; i.e., the subject line?
  6. Does the subject line need to be updated?
  7. Have you finished attaching the right documents?
  8. Have you checked the spelling in the body of message?
  9. Is there any language left over from a prior draft or message that is hidden at the bottom of the message?
  10. Have you read the message carefully to spot any phrasing which might cause problems?
  11. Does the tone seem appropriate?
  12. Do you need to be wary of the infamous Reply All button?
  13. Would you be embarrassed if your message appeared on the front page of the newspaper? If so, don't send it.
  14. Is there anything about the message or subject that makes you uneasy? If so, start over. Better yet, delay.

3 comments:

Jeff said...

#3!! Even though it may be justified...
- J.

Michael Wade said...

Jeff,

All the more reason!

Michael

Bob said...

All good points....

24hrs often makes things seem either less intense or much clearer.