Monday, September 24, 2012

The Undiscovered Basics


When people urge us to get back to the basics, there is the assumption that we know the basics. Another assumption is that the basics are easier to perform than the Jazzy Beverly Hills  Management Style That Produces Bliss and Thin Thighs in a Week.

Executing and sticking to the basics are separate subjects. For now, let us consider just how hard it can be to agree on the basics.

Wait, you shout. Isn't their obvious and universal importance an inherent aspect of the basics? One might think so, but that is not true. One person's basics can be another person's options. The source for so many of our mistakes rests, as quality wizard Philip Crosby wrote years ago, in what we take for granted. Too often, a leader points to the top of a mountain and describes the virtues of the summit and later learns in a sad moment that large numbers of followers thought the goal was to picnic in the shade at its base.

Always keep your pick ax nearby. Revisiting the question of "What are we about?" is not a once-every-seven-years activity. You'll need to do it frequently.

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