What Is The Default Mode?
You can learn a great deal about a person or a team if you discover their default mode when it comes to problems.
Some people quickly blame the system or a vague group called "They."
Others search for a culprit among their associates. [Often, that is a form of self-defense.]
Still others blame themselves.
The sharper ones are less certain but they have a better approach: seek to understand exactly what happened and draw lessons from it.
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