Tuesday, February 18, 2014

What Is The Default Mode?


You can learn a great deal about a person or a team if you discover their default mode when it comes to problems. 

Some people quickly blame the system or a vague group called "They." 

Others search for a culprit among their associates. [Often, that is a form of self-defense.]

Still others blame themselves. 

The sharper ones are less certain but they have a better approach: seek to understand exactly what happened and draw lessons from it.

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