Tuesday, December 17, 2019

Strict Enforcement

I sometimes encounter executives, managers, and supervisors who want strict enforcement of "all of the rules."

In response, I ask them to visualize a workplace in which strict enforcement is in place. It usually takes less than a minute for them to realize that a mechanistic enforcement policy - zero tolerance, for example - might not be a wise policy in all circumstances.

We are back to two key questions: How much is too much? How much is too little?

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