"Predictable Surprises"

• Does your organization have serious problems that you know won't solve themselves?
• Are these problems likely to get worse over time?
• Could they eventually flash into a damaging crisis that will take most people in your organization by surprise?

- From Predictable Surprises: The Disasters You Should Have Seen Coming and How to Prevent Them by Max H. Bazerman and Michael D. Watkins

[Photo by JJ Ying at Unsplash]