Thursday, June 13, 2024

Old School

 Prediction: This may be wishful thinking, but I am hoping to see more organizations that have a smaller remote workforce, fewer computerized "chats" and more person-to-person conversations in person or over the phone.

I want to see "old school" as a competitive advantage. What would be a good test?

Just how easy it would be to cancel a subscription or return a product.


FutureLawyerRickGeorges said...

Hey, Michael, how about we jump on Zoom and have a chat about this? :-)

Michael Wade said...


That sounds like a great idea!