CareerJournal examines rudeness in the workplace:
"According to a continuing study by Christine Porath, a management professor at the University of Southern California's Marshall School of Business, rudeness in the workplace can cost an organization time, effort and talent. More than 90% of nearly 3,000 people surveyed as part of the study said they had experienced incivility at work. Of these, 50% say they lost work time worrying about the incident, 50% contemplated changing jobs to avoid a recurrence, and 25% cut back their efforts on the job. One in eight said he had left a company because of a rude incident."
Read it all here.
I confess that this is one of my hot buttons. There are excuses for many things but there is never an excuse for being rude.