I'm delivering a speech this morning on workplace disciplinary systems. Going over my notes, I was reminded of how it can be easy to know the basics and yet how difficult it can be to do them.
Some discipline-related wisdom that I've gleaned from supervisors and advisors over the years:
"You always want to get a lot of fingerprints on the knife."
"When you are mad, don't do anything that feels good."
"Understate your case."
"Don't document anything that you haven't talked to the employee about."
"In most matters, bad news doesn't improve with age."
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