"They'll tell you everything except what is really needed."
Have you ever felt that way about some of the job training you've received in your career? I've seen workshops and orientations that resemble job descriptions: long on detail and short on practicality.
These gaps may be due to the sensitivity of information. No one wants to announce that an executive's pet program is a waste of time and should be given lip-service only. No one wants to advocate the neglect of some minor item and then find that it gained importance overnight. Unless trust (or a don't-give-a-damn attitude is present, candor won't walk in the door.
That's why it is highly beneficial to find someone who tells it like it is and is willing to talk about the real job; someone who can say which balls have to be kept in the air and which ones can be dropped. If no one is available, you have to learn that on your own - and quickly - because it is unlikely that you'll do able to do it all.
Knowing what to downplay or neglect is an essential element of success.
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